Privacy Policy

Last updated: May 2025

This Privacy Policy describes how Relic ("we", "us", or "our") collects, uses, and shares information when you use our mobile application and website (the "App"). We are committed to protecting your privacy and being transparent about our data practices.

Information we collect

1. Information you provide directly

When you sign up to the waitlist, we collect:

Your email address, used only to notify you about Relic's launch and updates

When you use the app, you may provide:

Photos of game cartridges, discs, or cases taken within the app for identification purposes
Games you choose to add to your collection

2. Information automatically collected

Device information: platform (iOS), operating system version, and app version
Usage data: how you interact with the app, to help us improve the experience
Error and performance data: technical information about crashes and errors

3. Information stored locally on your device

The following data is stored only on your device and is not transmitted to our servers:

Your game collection
Scan history
App preferences and settings

How we use your information

To send you waitlist and launch updates (email only)
To identify games and retrieve current market pricing when you scan
To maintain and sync your game collection
To diagnose bugs and improve app performance
To respond to your support requests

We do not sell your data to third parties. We do not use your data for advertising.

Third-party services

Relic uses the following third-party services, each with their own privacy policy:

PriceCharting

Purpose: Retro game pricing data
Data shared: Game title and platform queries to retrieve current market prices
Privacy policy: pricecharting.com

Resend

Purpose: Transactional email delivery (e.g. waitlist confirmation)
Data shared: Your email address, processed solely for delivery
Privacy policy: resend.com/privacy

Data retention

Waitlist data: We retain your email address until you ask us to remove it, or 12 months after the waitlist closes without a launch.
App data: Retained for as long as you have the app installed. You can request deletion at any time.
Local data: Stored on your device until you uninstall the app or clear app data.

Data security

We use encrypted connections (HTTPS/TLS) for all data transmission and follow industry-standard security practices. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your privacy rights

Under UK GDPR you have the right to:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Restriction: Request that we limit how we use your data
Portability: Request your data in a portable format
Object: Object to processing based on legitimate interests
Withdraw consent: Withdraw consent at any time without affecting prior processing

To exercise any of these rights, contact us at hello@sarwech.com.

Children's privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Data protection authority

If you have a concern about how we handle your data and we have not resolved it to your satisfaction, you have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner's Office (ICO)
Website: ico.org.uk
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Changes to this policy

We may update this Privacy Policy from time to time. We will update the "Last Updated" date at the top of this page when we do. Continued use of Relic after changes are posted constitutes acceptance of the revised policy.

Contact us

Sarwech Shar
London, United Kingdom
hello@sarwech.com